PRIVACY POLICY Terms and Conditions
Access to and using our website is subject to these Terms and Conditions of Use, our Privacy Policy, disclaimers, and notices or any other terms and conditions or statements contained on our website.
In these Terms and Conditions of Use, the expressions ( we, us and our ) are a reference to EasyAs Finance (CRN 518962 Authorised under Credit License Registration Number 384324) and any organisation that we work with like lenders, banks
insurance companies, lawyers, auditors and accountants
Our commitment to protect your privacy
We know how your personal information is so important
At EasyAs FInance we are committed to protecting your privacy in accordance
with the Privacy Act 1998 (Cth).
This Privacy Policy describes our current policies and practices in
relation to the handling and use of personal information we hold about you and what we do with that information. EasyAs Finance will only use these information for the purposes we have collected it for as described in Australian Privacy Act and any other relevant laws.
What information do we collect and how do we use it?
When we arrange finance on your behalf, we ask you for the information we need to advise you about your finance needs and your borrowing capacity.
This information may include information or an opinion about you. The kinds of personal information we may collect about you include your name, date of birth, current and previous address, email address, phone number, account details, occupation,
ages and number of your dependents and cohabitants, the length of time at your current address, your employment details and evidence of earnings and expenses, as well as credit information which is used to assess your eligibility to be provided with finance need include any finance that you have outstanding, your repayment history in respect of those loans, and any defaults and any other information we may need to identify you.
We provide any information that the lenders to whom we apply on your behalf require to enable them to decide whether to lend to you and on what terms.
We also use your information to enable us to manage your ongoing requirements, e.g.refinancing, and our relationship with you, e.g. invoicing, client surveys, etc. We may do so by post or electronically unless you tell us that you do not wish to receive electronic communications.
We may occasionally notify you about new services and special offers, events or articles we think
will be of interest to you. We may send you regular updates by email or by post on finance
matters. If you would rather not receive this information, please email or write to us.
We may also use your information internally to help us improve our services and help resolve any
problems.
Markets and to improve our services.
we may need to disclose information about you to our insurance partners, credit reporting bodies, valuers, accountants, lenders mortgage insurance, lenders, insurers, other mortgage intermediaries, surveyors, debt collectors, recoveries firms and lawyers.
We may also disclose your personal information to another company or firm that may have an interest in our business.
Anonymous data – We use technology to collect anonymous information about the use of our website, for example, when you browse our website our service provider logs your server address,
the date and time of your visit, the pages and links accessed and the type of browser used. It does not identify you personally and we only use this information for statistical purposes and to improve the content and functionality of our website, to better understand our clients
Cookies
In order to collect this anonymous data we may use “cookies”. Cookies are small
pieces of information which are sent to your browser and stored on your computer’s hard drive.
Sometimes they identify users where the website requires information to be retained from one
page to the next. This is purely to increase the functionality of the site. Cookies by themselves
cannot be used to discover the identity of the user. Cookies do not damage your computer and
you can set your browser to notify you when you receive a cookie so that you can decide if you
want to accept it. If you use only temporary cookies, insert “Once you leave the site, the cookie is
destroyed and no personal or other information about you is stored.” If you use permanent
cookies, insert “They allow the website to recognise your computer when you return in the future”.
if you are applying for finance through our website you might need to fill some forms these forms to collect some personal data about you so we can assist you better with your finance needs
How do we collect your personal information?
usually, we will collect your personal information from you and from credit reporting bodies, finance brokers and other people such as accountants, lawyers, and referees.
What if you don’t provide some information for us?
We can only fully advise you about your borrowing capacity and the suitability of a loan if we have all the relevant information.
How do we hold and protect your information?
We strive to maintain the reliability, accuracy, completeness, and currency of the personal
information we hold and to protect its privacy and security. We keep personal information only for the purpose for which it was collected,
or to comply with any applicable legal or ethical reporting or document retention requirements
We hold the information we collect from you mainly electronically
and may also be held in paper form. We may use cloud storage to store the credit information and your personal details we hold about you
We use cloud storage to store the personal information that we hold. The cloud storage and the IT servers may be located outside Australia. We may disclose your personal information to overseas companies that provide support functions to us.
We ensure that your information is safe by securing our system by most updated security system and
We will take reasonable steps to protect your personal information by storing it in a secure environment. We will also take reasonable steps to protect any information we hold from loss, misuse, unauthorised access, modification, and any unauthorised disclosure.
disclose your personal information
We do not sell, trade, or rent your personal information to others.
We may need to provide your information to contractors who supply services to us, e.g. to handle
mailings on our behalf or to other companies in the event of a corporate sale, merger, reorganisation, dissolution or similar event. However, we will do our best to ensure that they
protect your information in the same way that we do. We may provide your information to others if we are required to do so by law or under some
unusual other circumstances which the Privacy Act permits.
How can you check, update or change the information we are holding?
Upon receipt of your written request and enough information to allow us to identify the information, we will disclose to you the personal information we hold about you. We will also correct, amend or delete any personal information that we agree is inaccurate.
it is important During the course of our relationship with to inform us if any of your personal information has changed
If you wish to access or correct your personal information please write to us at info@EasyAsFinance.com.au
We may charge a fee for our costs of retrieving and supplying the information to you. We aim to respond within 30 days of receiving your request.
There may be situations where we are not required to provide you with access to your personal information, for example, if the information relates to existing or anticipated legal proceedings, or if your request is vexatious.
We will provide you with details and explanation within 30 days from receiving your request
We do not charge for receiving a request to update your personal information that we hold about you if its incorrect, inaccurate or out of date.
If appropriate we will correct the personal information within 30 days of receiving your request
How safe and secure is your personal information that we hold?
We will take reasonable steps to protect your personal information by storing it in a secure environment. We may store your personal information in paper and electronic form. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.
Complaints
We welcome your questions and comments about privacy.
If you have any concerns or complaints about our compliance with the Privacy Act, please contact us by writing to
We will acknowledge your complaint within five business days.
We aim to provide you with a decision on your complaint within 30 days.
If you are dissatisfied with the response of our complaints officer you may make a complaint to our External Dispute Resolution Scheme,
Australian Financial Complaints Authority ( AFCA ) which can be contacted on either www.afca.org.au or 1800 931 678
Change in our privacy policy
We are constantly reviewing all of our policies and attempt to keep up to date with market expectations. Technology is constantly changing, as is the law and market place practices. As a consequence, we may change this privacy policy from time to time or as the need arises without prior notice. You may request this privacy policy in an alternative form. This Privacy Policy came into existence on ….